Frequently Asked Questions

Yes. National Restaurant Equipment & Supply has a huge selection of used and new equipment in stock and ready to ship. We recommend that you call or visit our showroom to inspect all used equipment. All overstock new and used equipment purchased from us is sold as-is without manufacturer's warrant, but we can offer an extended warranty for an additional price to customers within 50 miles.
Yes, if you come in to our showroom either we can help you or the design consultants in our building can take a more detailed look. If you have any issues, please just call us at 301-776-7676 or email and we'll get back to you as quickly as possible.
Our long-standing relationships with manufacturers allows us to compete with large online brands. We do our best to match or beat online prices. For our overstock items, we will always beat market price by at least 10%. We also have a team of equipment specialists ready to answer all your questions in your native language.
Yes. We offer full service delivery for a fee for customers within 100 miles of our Laurel, MD showroom. For more questions about your White-glove delivery requirements, please call us at 301-776-7676 and we will be happy to help.
Yes! There are thousands of manufacturers of restaurant equipment, and we strive to carry and supply only the best equipment at affordable prices. If you have a specific brand in mind, let us know and we will get a competitive quote from you.
We offer returns on new, unused items in original packaging. NO returns on used equipment, new clearance/ scratch and dent equipment, and furniture. Damages during delivery must be noted immediately and you must contact us immediately after receiving a damaged item on freight or you risk losing the opportunity for an exchange.
Yes. If you are placing a large order for your project, please contact us with more information at 301-776-7676 or at sales@nresonline. We will gather the details from you and give you a quote no other company can beat.
Yes! We offer financing services through our third party financial systems. If you need a financial lending for your large project, please contact us at 301-776-7676 or at
No, you don't need an appointment. You can visit whenever you want between the hours of 9am-5pm M-F and Saturday 10am-2pm. Visit our Contact page to get directions now!
No. We do not sell parts. If a unit we sold is under warranty by NRES, then we will order parts to replace damaged units.
Yes. We have many equipment experts here and we speak many different languages. Call us or stop by at our showroom and ask all the questions you have. We are here to help!
Absolutely! Just contact us by phone or email and we will prepare a custom quote for your order.
For local customers only, our team of equipment technicians are available to fix all your problems. We do not offer warranties on clearance or used equipment shipped outside our local region.
No, we do not do custom parts. For more information, please contact us.
We are real team of dedicated equipment specialists, technicians, and sales experts ready to answer all your questions. When you partner with NRES, you gain a team member who is dedicated to your long-term success. Just come to the warehouse or call us at 301-776-7676 and we'll help you answer all your questions.